Transaction Statuses

Transactions can be in the following statuses.

Status Description
In Progress Indicates the Exchange is sending the transaction to your trading partner.
Parked Indicates the supplier should go to Orders to manage the purchase order.
Pending Delivery Indicates the file delivery is pending receipt at the customer endpoint. When the customer picks up the document, the status changes to Sent.
Sent Indicates the Exchange has sent the transaction to your trading partner.
Split Indicates this is a parent document for batch files.
Split by Business Rules Indicates PO splitting was executed via intelligent business rules as required for a supplier. Typical situations for PO splitting can be cross-supplier division products or when supporting product divestiture from one supplier to another.
Stopped

Indicates the transaction was stopped for one of the following reasons:

  • Document Delivery Suppressed at GHX – Indicates this transaction was stopped at GHX per a configuration with the receiver. Document visibility and download are available in My Exchange.
  • Document Stopped per Customer Request – Indicates this transaction was stopped at GHX because the sender or receiver requested that it be stopped.
  • Identified as Duplicate – Indicates this transaction was stopped at GHX because it was a duplicate of another transaction.
  • Receiver Notified of Document – Indicates this transaction was stopped at GHX. The receiver has been notified.
  • Sender Notified of Invalid Document – Indicates this transaction was stopped at GHX because the source document was invalid. The sender has been notified.
  • Sender Reported as Manually Processed – Indicates this transaction was stopped at GHX because the sender reported that it had already been manually processed.
  • Stopped by Supplier – Indicates the supplier chose to hard stop a parked PO.
  • Stopped on Arrival – Indicates this inbound transaction was stopped at GHX because it met the conditions of a “Stop on Arrival” rule.
  • Stopped on Departure – Indicates this outbound transaction was stopped at GHX because it met the conditions of a “Stop on Departure” rule.

See Common Reasons for Stopped Transactions for examples of situations in which transactions might be stopped.

Terminated

Indicates the transaction has been stopped for one of the following reasons:

  • Connectivity Failure – Indicates this transaction could not be delivered because there was a connectivity issue with the receiving system.

    Tip: Point to the Transaction Status column on the Transactions page to view status details. These details are also available on the Transaction Details page. For G-Fax POAs that were not successfully delivered to your trading partner, the transaction is terminated and an alert message is sent.

  • Document Delivery Terminated by GHX – Indicates this transaction could not be delivered because there was a system error that prevented the delivery.
  • Failure at GHX: Error details are not available – Indicates the transaction without categorization failed in process on the Exchange.
  • Failed at GHX: Unregistered Account – Indicates that the ship to account number in the document does not match to the registered trading partner account list.
  • Format or Transformation Error – Indicates this transaction could not be delivered because an error occurred during a format conversion.
  • Invalid Document Format – Indicates that GHX evaluation and validation log were not successful.
  • No Trading Partner Relationship Exists – Indicates there is no trading partner relationship between these two organizations.
  • Receiver Reported as Manually Processed – Indicates the receiver notified GHX that a terminated transaction was manually processed.
  • Registration Error – Indicates this transaction could not be delivered because the receiver could not be properly identified. Details about the receiver were not registered properly for the transaction.
  • Rejected by Supplier – Indicates the supplier will not process the electronic file for various business reasons.
  • System Error – Indicates this transaction could not be delivered due to an internal error in processing.
  • Unregistered Account – Indicates this transaction could not be delivered because the specified ship-to account is not registered with GHX.
  • Unregistered Account Notification Generated – Indicates a notice was generated.