Exception Types
A list of order line exception types and their descriptions follow.
Note: The following ACK codes are specific to the X12 EDI 855, Purchase Order Acknowledgement.
| Exception Type | Description |
|---|---|
| Accepted - Schedule Date Pending | The supplier used an ACK status code of "SP" (Item Accepted - Schedule Date Pending) in the POA, which indicates the item has been accepted but the schedule date is pending. |
| Accepted - Substitution Made | The supplier used an ACK status code of "IS" (Item Accepted - Substitution Made) in the POA, which indicates the supplier substituted the item with a similar product where related discrepancies (or exceptions) will exist for the PO line (for example, SPN, UOM, QTY, or price). |
| Backordered |
The supplier used an ACK status code of "IB" (Item Backordered) in the POA, which indicates the item is backordered. Some suppliers may provide estimated ship dates. |
| Contract Price |
The PO line price is not equal to the contract price (based on CCXpert data). This exception is normally generated based on supplier POA or invoice data. If the data is for a MetaTrade order, GHX generates the exception from the initial PO line data. |
| Deleted |
The supplier used an ACK status code of "ID" (Item Deleted) in the POA, which indicates the item has been deleted. Some suppliers may provide additional deletion reasons. |
| Not on PO |
The supplier indicated an item in the POA is not on the PO. This normally occurs when suppliers substitute other products in the POA to replace items ordered in the PO. |
| Not on POA |
The supplier did not include a PO line item on the POA. This normally occurs when suppliers substitute other products in the POA to replace items ordered in the PO. Some suppliers also issue multiple partial POAs when all items are not available at the same time. |
| On Hold | The supplier used an ACK status code of "IH" (Item On Hold) in the POA, which indicates the item is on hold. |
| Part Number | The PO line supplier part number is not equal to the POA, ASN, or invoice supplier part number. |
| Price | The PO line price is not equal to the POA or invoice line price. |
| Quantity |
The PO line quantity is not equal to the POA, ASN, or invoice line quantity. Note: My Exchange does not create a zero (0) value quantity exception for Status Alert exceptions. |
| Rejected |
The supplier used an ACK status code of "IR" (Item Rejected) in the POA, which indicates the item has been rejected. Some suppliers may provide additional rejection reasons. |
| UOM | The PO line unit of measure (UOM) is not equal to the POA, Advance Ship Notice (ASN), or invoice line UOM. |