Managed Services

GHX Managed Services is a suite of technology and services that help healthcare providers and suppliers improve supply chain automation and drive contract compliance. Two of those services - Order Trust and Price Sync - are described in this topic.

To learn more about Managed Services, contact your Customer Success Manager (CSM) or Enterprise Solution Executive (ESE).

Order Trust

The Order Trust service provides an electronic view within My Exchange Orders of all purchase order acknowledgements (POAs) received, including those from non-automated suppliers.

A purple flag at the order level provides an update regarding the status of a POA. Hover over the flag to see the action that GHX Managed Services is taking on this POA. An example of that status follows.

Price Sync

The Price Sync service loads contracts electronically for maximum visibility, aligns updated contract prices to your item master, and price validates with electronic orders. GHX focuses on contract price alignment and resolving discrepancies with suppliers on the provider's behalf. It verifies that all contracts are loaded electronically into the GHX Exchange, matched with the hospital's item master, and then price validated for electronic orders.

A purple flag at the line level shows a status update related to the state of an active contract price exception. Hover over the flag to see the action that Managed Services is taking on this contract price exception.