Take Ownership of Exceptions

Use the yellow flag to indicate that you have taken ownership of an order exception. This lets your colleagues know that you are working on this exception. The following flagging steps are on the Orders page. You can also flag orders from the PO View.

Note: Exceptions are resolved within your MMIS or ERP system. My Exchange's flags are tools to help you and your colleagues communicate and coordinate exception management.

1. Click Orders. The Orders page opens.
2. Click the Pending Exceptions Quick Click. A filtered list displays on the right.

   

3. Select the checkmark to the left of one or more exceptions and click the yellow flag icon. The Taking Ownership - Add Comment dialog box opens.

   

4. Type a comment in the field.
5. Click Submit. The application adds the flag to the order.

   

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