View Purchase Orders

The PO view displays the buyer's PO information and the supplier's responses (examples are PO acknowledgment, ASN, and invoice information). When your organization has a subscription to G-Fax, you can use the PO view to see inbound fax images for G-Fax orders.

1. Use Quick Clicks, Work Lists, or Advanced Search to search for specific data. The following example shows a Quick Click filter for exceptions.

   

2. Point to a yellow or green flag to view details about that flag.

   

3. Click a link in the PO # column. The PO view opens.

   

   Tip: In certain situations, the PO view displays the following reasons why the buyer's PO is parked and still unprocessed by the supplier:

   • Parked by Supplier Validation – The PO is purposefully suspended for review based on any number of supplier business process related checks

     For example, the supplier needs to check consignment POs and POs with consignment-only items (products) to ensure the buyer is on their list of approved consignment customers.

   • Parked by Catalog Validation – One or more order lines failed the supplier's catalog look up due to an invalid supplier part number (SPN), unit of measure (UOM), or a combination of the two

   

4. Analyze the color of the line-level text in the Purchase Order Details to see details about the lines.
   Options are:

   • Black text with a line through it means that the PO line information does not match your information; it does not indicate whether the information is correct or incorrect, only that the PO data does not match the supplier data
   • Red text indicates that the information on the PO does not match and that the exception was returned to your organization

   

Click the icon to watch a video about this topic. (Reviewing Transaction Details in My Exchange)

Click the icon to watch a video about this topic. (Looking at G-Fax in My Exchange)