Edit Your Organization Information

GHX creates your organization and maintains the organizational hierarchy. Users with an Admin user role can edit some organizational information.

  1. Click My Organization. The My Organization page opens.

  2. Select a facility in the left pane.
  3. Modify the information, as needed.
    AreaDescription
    Main Information

    Add a logo graphic file.

    Change your organization's facility address, phone number, locale (language), and DUNS.

    Tip: Adding your organization's logo gives your trading partners a quick visual cue when they are looking at your account information.

    Note: Admin users cannot modify the facility name. If the name must be changed, contact GHX Customer Care.

    Primary Registration Contact

    Select one contact to be the primary contact for this division or facility.

    This is the person whose name will be on registration email messages.

    Main Contacts

    Select contacts for each of the following options to provide trading partners with the best contact person for each function:

    • Customer Service
    • Account Registration/Onboarding
    • Support
    • EDI Contact
    • Purchase Order Management
    • Exchange Escalation / Incident Contact(s) – Identifies all contacts that GHX Customer Care should notify about Exchange-related escalations
    • ASN Contact
    • Invoice Management
    • Item / Catalog Management
    • Sales Tracing Contact
    • Pricing/Contracts Contact – Gives your trading partner a point of contact for pricing and contract issues; you can define only one contact in this field
    Main Capabilities

    Review the accuracy of the following capabilities:

    • Opts Out of Reg Center Usage – Identifies facilities that are not using Registration Center. This option cannot be changed within the application.
    • Limits One Account per Address – Identifies facilities that require a unique account number per address. This option cannot be changed within the application.
    • GLN Capable – Identifies whether an organization can support the use of a global location number (GLN) for the account number.
    • Supports Parallel Invoices – Select this option when the facility supports sending or receiving invoices from more than one delivery method (for example, EDI, mail, and fax).
    • Standing Orders – Identifies facilities that process scheduled standing orders. This option cannot be changed within the application.
    • Rush Orders – Identifies facilities that process rush orders. This option cannot be changed within the application.
    • Processes Dropship Orders – Identifies facilities that process dropship orders. This option cannot be changed within the application.
    Supported Business Processes

    Lists the available business processes for this organization.

    Subscribed Products

    Lists the products to which this organization subscribes.

    Also lists the trading partner limit, if this is defined in the GHX statement of work (SOW).