Fill KPI Category

The following table contains a list of data elements for this KPI category.

Element Description
Fill card

The definition of a "perfect fill rate" is that the PO line:

  • Is filled on the first response, and

  • Does not have a rejection exception, and

  • Must have a POA line and an INV line

Click to filter the percentages:

  • Filled on First Response – The calculation is lines where quantity was completely filled on first 855 line / total PO lines
  • Backorder Exception – The calculation is lines with a backorder exception / total PO lines
  • Rejection Exception – The calculation is lines with a rejection exception / total PO lines
Fill Rate percentage graph

Shows the percentage of the perfect fill rate.

Trading Partner Benchmark percentage graph

Shows the average based on the selected time period filter.

Tip: The benchmark is the industry average aggregated from the GHX community.

Supply Chains of Distinction Award The number in the box indicates your organization's industry benchmark in relation to the entire GHX provider network.