Perfect Order Logic

The following table shows the logic GHX uses to calculate each KPI shown on the dashboard.

KPI	Numerator Logic	Denominator Logic
Perfect Order Rate	Count of lines received in a purchase order agreement (POA) or invoice (INV) that have no exceptions for part number, unit of measure (UOM), price, "not on POA" status, quantity, or rejected exceptions in the POA or INV	Total Exchange PO lines
Purchase rate	Count of lines received in a POA that have no part number or UOM exceptions in the POA	Total Exchange PO lines
POA Lines	Count of lines received in the POA	Total Exchange PO lines
Item Number Exception	Count of lines received in the POA or INV that have part number exceptions in the POA or INV	Total Exchange PO lines
UOM Exception	Count of lines received in the POA or INV that have UOM exceptions in the POA or INV	Total Exchange PO lines
Price rate	Count of lines received in the POA with no unit price exceptions in the POA on INV	Total Exchange PO lines
Unit Price Exception	Count of lines received in the POA or INV that have unit price exceptions in the POA or INV	Total Exchange PO lines
Fill rate	Count of lines received in the POA or INV with no rejection exceptions in the POA or INV; should be the first response	Total Exchange PO lines
Backorder Exception	Count of lines received in the POA or INV that have a backorder exception in the POA or INV	Total Exchange PO lines
Rejection Exception	Count of lines received in the POA or INV that have rejection exceptions in the POA or INV	Total Exchange PO lines
Receive rate	Count of lines received in the ASN with no exceptions in the ASN, and received in the POA or INV with no quantity exceptions in the POA or INV	Total Exchange PO lines
ASN Lines	Count of lines received in the ASN	Total Exchange PO lines
ASN Inaccuracy	Count of lines received in the ASN with exceptions in the ASN	Total Exchange PO lines
Quantity Exception	Count of lines received in the POA or INV with quantity exceptions in the POA or INV	Total Exchange PO lines
Pay rate	Count of lines received in the POA or INV with no INV exceptions	Total Exchange PO lines
Invoice Lines	Count of lines received in the INV	Total Exchange PO lines

Note: The Perfect Order Rate and category-level metrics will continue to evolve, with opportunities to incorporate more key performance data points in the future.