Job Aids

Link	Category	Description
Item Substitutions	Best Practices	Contains best practices for trading partners that are working together to identify and process item substitutions and their line exceptions.
Transactions	Best Practices	Contains best practices for monitoring your transaction details.
Exception Reports	Best Practices	Contains best practices for exception reports.
Profile and Preferences	Best Practices	Contains best practices for configuring Profile and Preferences settings.
Work Lists	Best Practices	Contains best practices for My Exchange work lists.
My Exchange Best Practices: Analytics	Best Practices	Contains best practices for using saved views and for identifying potential transaction issues in the analytics.
G-Fax: Downloaded PDF	Best Practices	Includes information about downloading fax exemption data, unzipping exported data, enabling the fax image PDF links, and using the information in the fax image.
G-Fax: Keyword List FAQ	FAQ	Get the most out of G-Fax by managing your Keyword List.
G-Fax: Account List FAQ	FAQ	Get the most out of G-Fax by managing your Account List.
GHX University, Product Help, and Release Notes FAQ	FAQ	Learn about education resources such as GHX University, the GHX Release Notes Library, and GHX Product Help.
Failed Invoice Statuses	Job Aid	Includes a list of failed invoice status sub-categories and detailed explanations of what they mean.
In Process Invoice Statuses	Job Aid	Includes a detailed explanation of invoice in process statuses and identifies why they occurred.
Parked Invoice Statuses	Job Aid	Includes a detailed explanation of invoice parked statuses and identifies why they occurred.
Stopped Invoice Statuses	Job Aid	Includes a list of stopped invoice status sub-categories and detailed explanations of what they mean.
My Exchange: Transaction Statuses	Job Aid	Includes common reasons for stopped transactions, and lists transaction statuses and their descriptions.
Invoice and Payment Status Requests	Job Aid	Learn the roles and responsibilities that Suppliers, GHX, and Providers play in the invoice and payment status process and review frequently asked questions about invoice and payment statuses.